There are a number of common things people like to know about our 1USA Merchant
Storefront software. We have compiled those answers in this document. If there are questions you have not listed
here, please send an email for an answer.
Q: Do I need to have a Dot.Com website in addition to the Merchant Storefront?
A: No.
Q: Does the iHTML Merchant handle long byte characters such as Chinese and Japanese?
A: No. Maybe later if there's a demand for it.
Q: Which payment processors are supported by the iHTML Merchant?
A: Here's a list.
Q: If I am using CyberCash what do I need from them?
A: Support of CyberCash is already built into the 1USA Merchant Storefront. You only need to setup and
account with CyberCash to use the Merchant with it. You do not need to download or install any software from them.
It is all contained within the Merchant system. Basically, they will give you five pieces of information that you
enter into a form in the admin system of the Merchant, save the form and you are ready to go. In fact, most of
the payment processors are easy like this to setup.
Q: Which payment processor should I use or what does Inline recommend?
A: 1USA doesn't recommend any of the payment processors over others. They each have their own unique characteristics
and ways of working. Our best advice is to look at each of them to determine which suits your needs the best.
Q: What else do I need to run the Merchant software?
A: You need a web browser to administer the store. You may need to setup an account with a payment processor
to take real time credit card transactions. If you already have a Mercnant Account with a bank, you can receive
your orders then process the transactions as you do now.
Q: The pricing is a lot better than most other products I have looked at, why is that?
A: 1USA believes in providing quality software at a reasonable price but the biggest reason is that the
underlying programming language is very powerful and allows much more rapid development of applications. This lowers
the cost of development and we can pass that along. If you have looked at other products, you will agree that the
1USA Merchant offers all if not more features that the others and at a better price. In short, it is by far the
best value for setting up a store online.
Q: How many products can the 1USA Merchant handle?
A: There is no limit to the number of products. The 1USA Merchant Storefront can handle every store from
1 or 2 products to well over 100,000 products.
Q: What software do I need on my local PC to manage and setup my store? What about visitors to my store?
A: You need a web browser to manage the store. There is no other software required on the local PC to manage
the store. The front end of the store has been designed to work with 2.x or above browsers while the back-end administration
screens do require a 3.x or above browser. This is mainly due to the use of Javascript in some of the functionality.
The merchant does not require any browser plugins on either the store front or the administration screens.
Q: What about security?
A: All security that a store needs is built-in. This may include a certificate to allow SSL transactions.
No other purchase is required.
Q: Does the 1USA Merchant Storefront software maintain state using cookies?
A: Yes, it uses cookies. The cookie is used to store the information in the shopping basket, but nothing
having to do with credit card processing. There are a lot of misconceptions around about cookies.
If a person has cookies turned off in their web browser, they probably won't be able to place an order for anything
on the whole internet.
