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 1USA supports all PC's, Macs, Web-TV, xDSL and all different kinds of computers, systems and methods to connect to the internet.

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PC Support

Things that everyone should be aware of:

Microsoft's Licensing Policy for Windows, Office and other Microsoft software
How to Cut, Copy and Paste - This is a "standard" throughout Windows
Chatroom Safety
Understanding the Technology - If operating systems were beer.
What is a URL? - y'know, those http:// things...
Storms - yes, the weather can affect phone connections
List of Hot Support Topics at Microsoft
Spyware Guide - List of some of the 'nasty' software programs that can invade your computer - unless you're a 1USA Customer who installs our Recommended Protection Software.

Connection:

56k modems
Modem Issues
Debugging connection problems
Fix the phone wiring in your house
"The Computer You Are Dialing Is Not Answering" error message
"Dialup Networking could not negotiate a compatible set of Network Protocols..." error message
How to Disconnect after 30 minutes of non-use
PPP Dial-up Instructions for Windows
PPP Dial-up Instructions for Windows NT 4.0 - Obsolete
Dialup Networking Error Codes
Dialer version 1.4 for Windows95 & 98 fixes SSL Logins to your bank, etc.
Windows 95 and "Document contains no data" error message
Dual Modem 112k service on XP - and Microsoft's Instruction
When the Dialup Connection disconnects frequently


Internet Explorer & Avant Browser settings:

Samples of what the Toolbars should look like
Re-arranging the Toolbars at the top of Internet Explorer
- If you lose the toolbars at the top of the Web Browser, Right-Click in a blank area of the Header Bars to bring up a little Menu, then put Checkmarks on the ones you want.


Email:

Basic tutorials
Webmail: Logging on and getting your email from anywhere in the world.
Requesting More Email Accounts on 1USA
How many email addresses do I have, anyway... ?
How to find out where an email is coming from, and how to submit it to 1USA for spam-blocking.
Setting up Netscape's Email on 1USA
AOL's list of Email Errors
When Norton Anti-virus software prevents your email from working
Your server has unexpectedly terminated the connection error message

Spam:
1USA's Spam Tutorial
Not receiving emails

1USA Webmail at Home.1USA.Com

Not able to Compose an email -- the Pop-up New Email window will not appear. Fix by changing your Pop-up Blocker settings. Usually holding the Ctrl key while clicking the Compose button is the best work-around.

Outlook Express tutorials:

Account Setup
Choosing what level of Privacy you want between multiple email accounts setup on one computer
Setting up an Email Identity in Outlook Express
Setting up an email account for 1USA.COM in Outlook Express
Setting up an email account for 1USA.NET in Outlook Express
Creating Mailing Lists in Outlook Express

Errors
Not able to save File Attachments in OE6
How to fix file corruption in Outlook Express
Not able to save File Attachments in Outlook Express 6 after applying ServicePak1 bug
Error Message "MSIMN Performed an Illegal Operation"
OE not saving your Password
Repairing Corrupted Outlook Express's .dbf and .dbx files


Downloading files:

Not Prompted to Specify Download Folder for File


Clean out the computer & make memory available for TCP/IP:

To skip loading the TSR items in the Startup folder
More Q & A about Windows Memory problems
Cleaning out your Fonts Folder


Video Resolution:

Setting the Video Resolution to 800x600


General Windows stuff:

Check WindowsUpdate.Microsoft.Com every 3 months.
Organizing the files on your PC
Isn't Windows saving your Passwords? Here's how to fix it.
If your Windows 98 does not shut down correctly, have your Computer Doctor check this.
Maintaining the
Windows Cache
Ping - check to see if a particular service/website is functional
Removing Microsoft's hidden history of your activity
Microsoft's Windows95 & 98 Bug Fix page. Do you have all these bug fixes installed?
PC Tips & Tricks
Windows RAM capacity causes VCache & Video problems
Windows95 patch to fix the WinNuke problem
Upgrading a '486 computer to Windows95 or Windows98
Installing Worldgroup software
Some really good Windows Tweaks
For techs: Win98&ME errors
For techs: WinXP errors
Microsoft PowerToys for Windows XP
Microsoft PowerToys for Windows 98 & ME & W2K
Expiration Dates of Support from Microsoft for Internet Explorer, Windows Media Player
Expiration Dates of Microsoft Windows software (Windows98 ends Jan 16, 2004)
Memory Issues
Windows Installer Appears Every Time a Program Is Started
This is a known problem with the Microsoft Office installation program. If someone has ever started to install Microsoft Office on your computer you may see this problem, even if the installation wasn't completed or the product was later uninstalled. Microsoft has posted several fixes on its support web site at http://support.microsoft.com/default.aspx?scid=kb;en-us;265194


Windows XP Specific:

Installing Windows XP and surviving the first 30 days Must Read!

Guide to Securing Windows XP in Small and Medium Businesses
Microsoft Windows XP Security Guide Overview - Every XP onwner should read this
Disable Windows XP's Firewall when you are using a 3rd party Firewall (like ZoneAlarm)
Cannot connect to the internet after installing a new modem in XP
Force corporate users to logoff after a period of time.
How to create User Accounts in XP 
Getting Older Games to Run on Windows XP
XP not retrieving WindowsUpdates - added 7/15/2007


Windows2000 Specific: (w2k)

Windows 2000 - hosts file system slowdown conflict


Windows98 Specific

Guides



Networking, Firewalls & sharing the internet connection:

Win98 - How to Network Two Windows 95/98 Computers
Win98 - How to Network and Share an Internet Connection With Windows 98 Second Edition
General - What is a Firewall?
XP Firewall - The Internet Connection Firewall in XP
XP Firewall - How to Manually Open Ports in Internet Connection Firewall in Windows XP
XP General Networking - Home & small office Networking
XP - Internet Connection Sharing
XP - Various XP Networking How-To Articles
      

Other ISP software no longer needed:

How to remove the AOL Startup Software
How to Copy America Online Favorites to Internet Explorer

      

Virus Information:

Visit the 1USA Anti-virus page
Spyware Removal:
AdAware operating instructions


For Computer Repairmen::

CHKDSK What it does
Floppy disk install for XP
Security Tools from Microsoft
Repairing corrupted WinSock on XP
Repairing corrupted WinSock on Win98 (not ME)
Outlook Express not saving Password of an email account also here, here and here.
How to delete an undeletable file
How to repair IE and OE on XP
   
 


Mac Support


PPP Setup for OS8 and OS9

Nov 9 2001: Outlook Express is available that supports "My Server Requires Authentication"

Network your home PC and Mac - an overview

Ethernet Network for two Macs

How do I make an Ethernet connection?

For older Macs NOT using Open Transport

 


Linux Support

How to setup PPP on Linux

 


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Computer Repair Shops:
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If you don't find an answer to your question,
visit our online Tech Support Database here.


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